Número de Telefone 8004447171
Turquoize Adults Only All Inclusive at Hyatt Ziva
Blvd. Kukulcan, Manzana 51, Lote 7 Zona Hotelera, Near Cancun Convention Center, Cancun, 77504, Mexico
Classificação
4.7
Travelers Choice
2021
Nível de Preço
$$$$
Quartos
160
Animais de estimação
Não
desde £ 6,110.83
Destino: Cancun
25
May

Transporte De Columbus, John Glenn Columbus International Airport (CMH) para Cancun, Cancun International Airport (CUN)

United Airlines
United Airlines
5:00 pm - Columbus, John Glenn Columbus International Airport (CMH)
10:07 pm - Cancun, Cancun International Airport (CUN)
TEMPO
6h 7m
VIAJANTES
2 Adultos
0 bags 6h 7m 1 Paragem

Informação de voo

25
May

Turquoize Adults Only All Inclusive at Hyatt Ziva, Cancun

Turquoize Adults Only All Inclusive at Hyatt Ziva

Este sofisticado hotel é exclusivo para adultos e está situado em Hotel zone. As principais zonas de entretenimento encontram-se a 6. 5 km do estabelecimento. Os hóspedes podem encontrar o campo de golf mais próximo a 13. 1 km do estabelecimento. O imóvel encontra-se a 10 metro(s) da praia mais próxima. Os visitantes poderão encontrar o aeroporto a 22. 2 km. Estão disponíveis 547 unidades de alojamento para conveniência dos hóspedes. Este estabelecimento foi edificado em 2008. O alojamento inclui ligação à internet por Wi-Fi em todas as áreas públicas e quartos de hóspedes. A receção está aberta 24 horas por dia 7 dias por semana. O Turquoize at Hyatt Ziva Cancun não dispõe berços quando solicitados. O Turquoize at Hyatt Ziva Cancun dispõe de áreas comuns acessíveis a cadeiras de rodas. Não são permitidos animais de estimação nas instalações. Os hóspedes podem usufruir do estacionamento. Os clientes podem chegar facilmente ao aeroporto graças ao serviço de transporte disponível. Os clientes podem permitir-se a usufruir dos tratamentos de saúde e bem-estar disponíveis nas instalações. Reserva-se o direito ao Turquoize at Hyatt Ziva Cancun de cobrar uma taxa por alguns destes serviços.

Turquoize Adults Only All Inclusive at Hyatt Ziva

Preço e Disponibilidade

Selecione o seu quarto

Room

Oceanfront King Room ·

Tudo Incluído · Bed Not Specified
Member’s exclusive price
Voo + Hotel
£ 6,110.84
Room

Oceanfront Double Room ·

Tudo Incluído · Double
Preço do Pacote
Voo + Hotel
£ 6,402.12

Geral

Maravilhoso
4.7
740 criticas
5
8934
4
1306
3
451
2
187
1
221

Avaliação de Clientes

Localização 5
Limpeza 4.8
Conforto 4.8
Vizinhança 4.8
Facilidades 4.7
Condição 4.8
Recomendação 86%
“I recently booked my honeymoon stay at the Turquoize at Hyatt Ziva Cancun. My wife and I were guest of your hotel from 07 March 2022 until 14 March 2022. My wife and I are regulars to Cancun although we generally stay at another adults only resort. This being our Honeymoon, I wanted to make sure our stay was extra special and after reading all of the positive reviews about this adults only resort I booked our stay. Upon arrival I was blown away by the beauty of the grounds, but just as quicky overwhelmed with the surprise that the entire resort was not adults only and was flooded with small children. We were quickly checked in and shown to our room in the adults only section of the resort and were amazed by the beauty of our room and the attached edgeless pool that looked out onto the beach and ocean. Unfortunately, that was the highlight of our stay. The next day we went to the adults only pool which while beautiful, was too hot to swim in. We were also informed that the only food we could get at the pool were nachos or quesadillas but if we wanted something else, we were free to go to one of the other pools where we could get other food items. That evening my wife and I dinned at La Bastille, and by morning both of us had become violently ill. This was not a case of food poisoning, or colitis as the hotels Dr. had suggested. We had been exposed to some form of parasite and after my wife spoke with several other couples who had also dined at the restaurant that evening, we learned that they had become violently ill as well. When we spoke with the food and beverage manager, Mr. Noriega. He informed us that he would look into it. He never informed us of what he was able to find out or how he planned to deal with the fact that I spent my entire honeymoon being violently ill. When we contacted the hotel regarding our illness, they offered to send the hotel physician who gave me a shot of Zofran for nausea and Imodium for my other issues but stated that he felt I was dealing with Colitis. I have never had any stomach issues much less colitis. My wife who is a nurse informed the Dr. that this was not colitis but some form of parasite as she has lived all over the world and been exposed to this type of thing before. We contacted my physician in Chicago who told me what antibiotics and other medications I would need from the pharmacy based on my symptoms. My wife and I are not the type of people to complain about trivial things, but It seemed that the service at this hotel had fallen flat and was inconsistent. From the moment we checked in we were greeted by our butler who scheduled dinner reservations at the Moongate for Wednesday at 5. When my wife called to confirm on Wednesday morning, they said they were unaware of any reservation and that they were booked solid until Friday. When we questioned the butler and the manager they apologized and simply said he had forgotten. While the rooms are beautiful, they were very noisy, and you could hear people in the room next to and above you at all hours of the day and night as well as people wandering the halls. When we first complained about the noise, service and issues regarding the hot pool water or limited food options at the adult pool, we were given 10,000 Hyatt points. Yet when we informed the hotel that we along with two couples had gotten ill at the same restaurant on the same evening and provided their names, we were simply told that the hotel would look into it. In short I was forced to stay in my room or within quick distance of a restroom from Wednesday until Sunday, somehow this is not what I or my wife had imagined for our honeymoon and I felt as if the hotel could have cared less.”
— Timothy Conlan
“Perfect vacation. From the welcome at the front door, to the time we left 2-thumbs up. Would definitely stay there again when we go to Cancun again. Thank you Isaiah & Ulysses -the best butlers ever. Started a WhatsApp group with me so whichever one was able to, they made sure a fast response occurred and every request handled efficiently. They decorated the room for our anniversary (pictures, although video would have been better), ensured we had all specific requests fulfilled to our rooms. They even reminded us to get the covid test the day before checkout (required for re-entry back into the United States). All questions that required had a detailed voice note so i could replay while looking for destination/ location e.t.c.”
— Joseph Itzkowitz

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